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07 September 2010
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If you are in the market to have some design work done, you would probably appreciate a bit of insight into how our processes work...

Step 1:
Gathering of data

We would like some insight into your business so that we can better understand your needs. With this in mind we have prepared a set of questions which can normally be answered in a short meeting or can be downloaded so that the answers can be e-mailed to us. We will use these answers to create an accurate quotation for you.

    1. What elements do you need designed?
    2. What line of business are you in?
    3. Who is your target market?
    4. Who are your main competitors?
    5. Must your photos be scanned or are they available in electronic format?
    6. Would you need any stock inmages supplied by us?
    7. Do you have existing logos, promotional brochures, magazines or advertisements?

You can download these questions here to complete and return to us

Step 2:
Quotation and Acceptance Contract:
Once we have had a full briefing you will normally receive a quote within two working days.
If you are happy with the details specified in the contract, please accept and return.
We require a 50% deposit prior to commencement of all projects.

Step 3:
The Look & Feel:
Once we have all your information, we will design a “look and feel” within 7 working days from date of acceptance.

Step 4:
Changes to the Look & Feel:
Any changes will be made within 3 working days from presentation of the look and feel and we will present you with a final look and feel for your review. If the job is rejected or cacelled after the first changes, a 30% cacellation fee will be payable.

Step 5:
Signing the Design Off:
If you are happy with the look and feel, we will send you a sign-off form. Once signed off, any changes will incur an additional fee.

Step 6:
Final Payment & Delivery:
If you are satisfied with the work done, the remaining 50% is to be paid. The job will then be sent in for print or files be handed over to you if you are handling the printing yourself.
 
   
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